Онлайн книга «Как ладить со всеми. Уверенность и харизма в общении с любым типом личности»
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3. Goleman, D (1996) Emotional Intelligence: Why it can matter more than IQ 4. Gardner, H (1983) Frames of Mind 5. Ekman, P (1992) ‘Facial expression of emotion – new findings, new questions', Psychological Science 6. Salovey, P and Mayer, J D (1990) ‘Emotional Intelligence', Imagination, Cognition and Personality 7. Goleman, Boyatzis and McKee (2013) Primal Leadership: Unleashing the Power of Emotional Intelligence 8. De Waal, F (2009) The Age of Empathy; Nature's Lessons for a Kinder Society 9. Newman, M (2014) Emotional Capitalists: The Ultimate Guide to Developing Emotional Intelligence for Leaders 10. Uwe Krueger on BBC Radio 4 ‘In the Balance – EI and Business', January 2014 11. Sigal Barsade, Professor of Management, Wharton School, University of Pennsylvania on BBC Radio 4 as above 12. Mlodinow, L (2012) Subliminal: The New Unconscious and what it teaches us 13. Eagleman, D (2015) The Brain: The Story of You 14. Mlodinow, L (2012) Subliminal: The New Unconscious and what it teaches us 15. Adelson, E, Professor of Vision Science at MIT, 1995 16. McGurk, H and MacDonald, J (1976) ‘Hearing Lips and Seeing Voices', Nature 264 17. Berger, J (2016) Invisible Influence: the hidden forces that shape behaviour 18. Loftus, E (1999) ‘Lost in the mall: Misrepresentations and misunderstandings', Ethics & Behavior 19. Mlodinow, L (2012) Subliminal: The New Unconscious and what it teaches us 20. Eagleman, D (2015) The Brain: The Story of You 21. Mlodinow, L (2012) Subliminal: The New Unconscious and what it teaches us, p 104 22. Peters, S The Inner Chimp 23. Mehrabian, A (1981) Silent Messages: Implicit Communication of Emotions and Attitudes 24. Epley, N (2014) Mindwise: How we understand what others think, believe, feel and want 25. Mlodinow, L (2012) Subliminal: The New Unconscious and what it teaches us 26. Self, R (ed) (2005) The Neville Chamberlain Diary Letters: The Downing Street Years 27. Cook, M (1998) Personnel Selection: Adding Value through People 28. Epley, N (2014) Mindwise: How we understand what others think, believe, feel and want, p 31 29. Vanderbilt, T (2016) You May Also Like: Taste in an Age of Endless Choice 30. Maddocks, J (2014) Emotional Intelligence at Work – how to make change stick Chapter 2 1. Nash, S (2011) Contextual Coaching 2. Costa, P and McCrae, R (1985) The NEO Personality Inventory Manual 3. Cain, S (2012) Quiet: The Power of Introverts in a World that Can't Stop Talking 4. Kendall, E (1998) Myers Briggs Type Indicator: European English Edition Chapter 3 1. Marston, W M (1928) Emotions of Normal People 2. Berens, L (2011) Interaction Essentials: Three keys to effective relationships in the workplace and beyond 3. Nash, S (2011) Contextual Coaching 4. Cole, A www.cole-face.co.uk Chapter 4 1. Thomas Kilmann conflict inventory Chapter 5 1. Thomas Kilmann conflict inventory Chapter 6 1. Thomas Kilmann conflict inventory Chapter 7 1. Thomas Kilmann conflict inventory Chapter 8 1. Newman, M (2014) Emotional Capitalists: The Ultimate Guide to Developing Emotional Intelligence for Leaders 2. Heinrichs, J (2013) Thank you for Arguing: What Aristotle, Lincoln, and Homer Simpson can teach us about the Art of Persuasion Chapter 13 1. Mehrabian, A (1981) Silent messages: Implicit communication of emotions and attitudes 2. O'Connor, J and Seymour, J (1990) Introducing NLP: Psychological Skills for Understanding and Influencing People 3. Powell, J (1999) Why am I afraid to tell you who I am? 4. Galbraith, J K (1971) Economics, Peace and Laughter 5. Senge, P (1994) The Fifth Discipline Fieldbook Chapter 14 1. Goleman, D, Boyatzis, R and McKee, A (2004) Primal Leadership 2. Corporate Leadership Council 3. Sigal Barsade, Prof of Management, Wharton School, University of Pennsylvania on BBC Radio 4 ‘In the Balance – EI and Business', January 2014 4. Eagleman, D (2015) The Brain: the Story of You 5. O'Connor, J and Seymour, J (1990) Introducing NLP 6. Cuddy, A (2015) Presence: Bringing Your Boldest Self to Your Biggest Challenges Chapter 15 1. French, J and Raven, B (1959) The Bases of Power 2. Milgram, S (1963) ‘Behavioral Study of Obedience' Journal of Abnormal and Social Psychology 67 3. McClelland, D and Burnham, D (1976) ‘Power is the great motivator' Harvard Business Review 4. Keltner, D (2016) The Power Paradox: how we gain and lose influence 5. Eddo-Lodge, R (2017) Why I'm No Longer Talking to White People about Race 6. Hymowitz, C and Schellhardt, T (1986) ‘The Glass Ceiling: Why Women Can't Seem to Break the Invisible Barrier that Blocks them from the Top Jobs', Wall Street Journal 7. Noam Chomsky quoted in The Guardian newspaper, 11 May 2017 8. Owen, N (2015) Charismatic to the Core: a fresh approach to authentic leadership 9. Fox Cabane, Olivia (2012) The Charisma Myth: master the art of personal magnetism 10. Schutz, W (1958) FIRO: a three-dimensional theory of interpersonal behaviour 11. Burnett, D (2016) The Idiot Brain: a neuroscientist explains what your head is really up to 12. Cox, B (2017) Jo Cox: more in common Chapter 16 1. Ernst, F (1971) The OK Corral: the grid for get-on-with in Transactional Analysis Journal 2. Pink, D (2009) Drive: The surprising truth about what motivates us 3. Neenan, M and Dryden, W (2002) Life Coaching: A Cognitive Behavioural Approach Chapter 17 1. Peston, Robert, BBC's Economics editor writing in 2013 in The Telegraph about his wife's death from cancer |