Глава 9. Кадриль с дьяволом
212. Donald Trump, “I have stated my concerns with Amazon long before the Election…,” @realDonaldTrump, Twitter.com, March 29, 2018, https://twitter.com/realDonaldTrump/status/979326715272065024?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E979326715272065024.
213. “2018 Small Business Profiles for the States and Territories,” U. S. Small Business Administration, https://www.sba.gov/advocacy/2018-small-business-profiles-states-and-territories.
214. “Marketplaces Year in Review 2018,” Marketplace Pulse, https://www.marketplacepulse.com/marketplaces-year-in-review-2018#amazonsellersfunnel.
215. “Small Business Means Big Opportunity.”
216. Adam Levy, “Amazon’s Third-Party Marketplace Is Worth Twice as Much as Its Own Retail Operations,” The Motley Fool, March 7, 2019.
217. Kevin Roose, “Inside the Home of Instant Pot, the Kitchen Gadget That Spawned a Religion,” The New York Times, December 17, 2017.
218. Eugene Kim, “Amazon Has Been Promoting Its Own Products at the Bottom of Competitors’ Listings,” CNBC, October 2, 2018.
219. Julia Angwin and Surya Mattu, “Amazon Says It Puts Customers First. But Its Pricing Algorithm Doesn’t,” ProPublica, September 20, 2016.
220. Natasha Lomas, “Amazon Amends Seller Terms Worldwide After German Antitrust Action,” Techcrunch, July 20, 2019.
221. Chris Pereira, “A Look at Dragon Boat: Amazon’s Plan to Disrupt the Shipping Industry,” SupplyChain 24/7, October 18, 2016.
222. Chad Rubin, “Is It Time to Copy Chinese Sellers? Eight Tips for Amazon Sellers,” Web Retailer, February 19, 2018, https://www.webretailer.com/lean-commerce/chinese-sellers-amazon/.
223. Jon Emont, Laura Stevens, and Robert McMillan, “Amazon Investigates Employees Leaking Data for Bribes,” The Wall Street Journal, September 16, 2018.
224. Federal Trade Commission v. Cure Encapsulations, Inc. and Naftula Jacobowitz, Федеральный окружной суд Восточного округа Нью-Йорка, 19 февраля 2019 г., https://www.ftc.gov/system/files/documents/cases/quality_encapsulations_complaint_2-26-19.pdf.
225. Kaitlyn Tiffany, “Fake Amazon Reviews Have Been a Problem for a Long Time. Now the FTC Is Finally Cracking Down,” Vox, February 27, 2019.
226. Alana Semuels, “Amazon May Have a Counterfeit Problem,” The Atlantic, April 20, 2018.
Глава 10. Атака дронов
227. “Total Retail Sales Worldwide from 2015 to 2020 (in Trillion U. S. Dollars),” инфографика eMarketer, https://www.emarketer.com/Chart/Total-Retail-Sales-Worldwide-2015-2020-trillions-change/194243.
228. “Our History,” Walmart, https://corporate.walmart.com/our-story/our-history.
229. “Same-Day Delivery For Retailers,” Dropoff, https://www.dropoff.com/same-day-delivery-matters.
230. Karen Bennett, “These Dying Retail Stores Will Go Bankrupt in 2019,” Cheat Sheet, January 30, 2019.
231. Jon Caramancia, “The Amazon Warehouse Comes to SoHo,” The New York Times, November 28, 2018.
232. Rani Molla, “Amazon’s Cashierless Go Stores Could Be a $4 Billion Business by 2021, New Research Suggests,” Vox, January 4, 2019.
233. Jennifer Smith, “Inside FreshDirect’s Big Betto Win the Home-Delivery Fight,” The Wall Street Journal, July 18, 2018.
234. “Grocery Store Sales in the United States from 1992 to 2017 (in Billion U. S. Dollars),” Statista, August 26, 2019, https://www.statista.com/statistics/197621/annual-grocery-store-sales-in-the-us-since-1992/.
235. Tracy Leigh Hazzard, “Why Did Bezos Do It? An Inside Look at Whole Foods and Amazon,” Inc., September 28, 2018.
236. “An Amazon Puzzle.”
237. Greg Bensinger and Laura Stevens, “Amazon’s Newest Ambition: Competing Directly with UPS and FedEx,” The Wall Street Journal, September 27, 2016.
238. “About FedEx: Express Fact Sheet,” FedEx.com, https://about.van.fedex.com/our-story/company-structure/express-fact-sheet.
239. Ethel Jiang, “FedEx: We Aren’t Afraid of Amazon,” Business Insider, December 19, 2018.
240. Paul Ziobro and Dana Mattioli, “FedEx to End Ground Deliveries for Amazon,” The Wall Street Journal, August 7, 2019.
241. Rich Duprey, “FedEx Finally Admits Amazon Is a Rival to Be Reckoned With,” The Motley Fool, August 5, 2019.
242. Dennis Green, “Amazon’s Struggles with Its Fresh Grocery Service Show a Huge Liability for Prime,” Business Insider, July 1, 2018.
243. “Wegmans, H-E-B, and Publix Earn Top Customer Experience Ratings for Supermarkets, According to Temkin Group,” Cision, PR News Wire, April 5, 2018.
244. Alana Semuels, “I Delivered Packages for Amazon and It Was a Nightmare,” The Atlantic, June 25, 2018.
245. Hayley Peterson, “ ‘Someone Is Going to Die in This Truck’: Amazon Drivers and Managers Describe Harrowing Deliveries Inside Trucks with ‘Bald Tires,’ Broken Mirrors, and Faulty Brakes,” Business Insider, September 21, 2018.
246. Hayley Peterson, “More Than 200 Delivery Drivers Are Suing Amazon over Claims of Missing Wages,” Business Insider, September 13, 2018.
247. Hayley Peterson, Leaked Email Reveals Amazon Is Changing How Delivery Drivers Are Paid Following Reports of Missing Wages,” Business Insider, October 2, 2018.
248. Martin Joerss, Jürgen Schröder, Florian Neuhaus, Christoph Klink, and Florian Mann, “Parcel Delivery: Future of the Last Mile,” McKinsey, September 2016, 15.
249. Patent No: US 9,547,986 B1, U. S. Patent Office.
250. “Amazon Rides Along with Toyota’s Delivery Alliance for Self-Driving Cars,” Bloomberg News, January 8, 2018.
251. Emma Newburger, “Ford Invests $500 Million in Electric Truck Maker Rivian,” CNBC, April 24, 2019.
