Приложение 2
40 техник повышения качества принятия решений
Организация диалога
Поощрение разнообразия
Продвижение динамики принятия решений
Литература и источники
Общие источники
Бихевиоризм, поведенческая психология, принятие решений, когнитивные искажения (общая информация)
Ariely, Dan. Predictably Irrational. New York: HarperCollins, 2008.
Cialdini, Robert B. Influence: How and Why People Agree to Things. New York: Morrow, 1984.
Kahneman, Daniel. Thinking, Fast and Slow. New York: Farrar, Straus and Giroux, 2011.
Thaler, Richard H. Misbehaving: The Making of Behavioral Economics. New York: W. W. Norton, 2015.
Когнитивная психология в бизнесе, влияние когнитив-ных искажений на принятие решений в бизнесе
Bazerman, Max H., and Don A. Moore. Judgment in Managerial Decision Making. Hoboken, NJ: Wiley, 2008.
Finkelstein, Sydney, Jo Whitehead, and Andrew Campbell. Think Again: Why Good Leaders Make Bad Decisions and How to Keep It from Happening to You. Boston: Harvard Business Review, 2008.
Heath, Chip, and Dan Heath. Decisive: How to Make Better Choices in Life and Work. New York: Crown Business, 2013.
Rosenzweig, Phil. The Halo Effect. and the Eight Other Business Delusions That Deceive Managers. New York: Free Press, 2007.
Sunstein, Cass R., and Reid Hastie. Wiser: Getting Beyond Groupthink to Make Better Decisions. Boston: Harvard Business Review, 2015.
Бихевиористические стратегии
Lovallo, Dan, and Olivier Sibony. “The Case for Behavioral Strategy.” McKinsey Quarterly, March 2010, 30–43.
Powell, Thomas C., Dan Lovallo, and Craig R. Fox. “Behavioral Strategy.” Strategic Management Journal 32, no. 13 (2011): 1369–86.
Sibony, Olivier, Dan Lovallo, and Thomas C. Powell. “Behavioral Strategy and the Strategic Decision Architecture of the Firm.” California Management Review 59, no. 3 (2017): 5–21.
Применение поведенческой психологии в связях с общественностью и политике
Helpern, David. Inside the Nudge Unit: How Small Changes Can Make a Big Difference. W. H. Allen, 2015.
Thaler, Richard H., and Cass R. Sunstein. Nudge: Improving Decisions About Health, Wealth, and Happiness. New Haven, CT: Yale University Press, 2008.
Введение в теоретические аспекты принятия решений
March, James G. Primer on Decision Making: How Decisions Happen. New York
Введение
Ошибки при принятии управленческих решений
Carroll P. et Mui C., Billion Dollar Lessons: What You Can Learn from the Most Inexcusable Business Failures of the Last Twenty-five Years, New York, Penguin, 2008.
Finkelstein, S., Why Smart Executives Fail: And What You Can Learn from Their Mistakes, New York, Penguin, 2004.
Организационные ошибки, не освещавшиеся в данной книге
Hofmann, D.A. et Frese, M., Error in Organizations, New York, Routledge, 2011.
Perrow, C. Normal Accidents: Living with High Risk Technologies, Princeton, Princeton University Press, 1984.
Reason, J., Human Error, Cambridge, Cambridge University Press, 1990.”
Разное
Исследование … деятельности двух тысяч компаний: Lovallo, Dan, and Olivier Sibony. “The Case for Behavioral Strategy.” McKinsey Quarterly, March 2010.
бессознательная тренировка противостояния предрассудкам: Lublin, Joann S. “Bringing Hidden Biases into the Light.” Wall Street Journal, January 9, 2014. См. также Shankar Vedantam, “Radio Reply: The Mind of the Village,” The Hidden Brain, National Public Radio, March 9, 2018, featuring Mahzarin Banaji and others.
теория «подталкивания»: Thaler, Richard H., and Cass R. Sunstein. Nudge: Improving Decisions About Health, Wealth, and Happiness. New Haven, CT:
Yale University Press, 2008.
«отделы корпоративного бихевиоризма»: Güntner, Anna, Konstantin Lucks, and Julia Sperling-Magro. “Lessons from the Front Line of Corporate Nudging.” McKinsey Quarterly, January 2019.
осознание, психология: Sibony, Olivier, Dan Lovallo, and Thomas C. Powell. “Behavioral Strategy and the Strategic Decision Architecture of the Firm.” California Management Review 59, no. 3 (2017): 5–21.
Опросив восемь сотен руководителей, занимавших места в советах директоров крупных корпораций, специалисты McKinsey выяснили: Bhagat Chinta, and Conor Kehoe. “High-Performing Boards: What’s on Their Agenda?” McKinsey Quarterly, April 2014.
«Если мы такие глупые, как мы добрались до Луны?»: Nisbett, Richard E., and Lee Ross. Human Inference: Strategies and Shortcomings of Social Judgment. Englewood Cliffs, NJ.: Prentice Hall, 1980.
Nisbett, Richard E., and Lee Ross. Human Inference: Strategies and Shortcomings of Social Judgment. Englewood Cliffs, NJ: Prentice Hall, 1980. Цитата по Chip Heath, Richard P. Larrick, and Joshua Klayman. “Cognitive Repairs: How Organizational Practices Can Compensate for Individual Shortcomings.” Research in Organizational Behavior 20, no. 1 (1998): 1–37.
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«Вынюхивающие нефть» самолеты
